We contacted them about these problems and it took weeks to get them out to the house to fix the first issue. Poor communications - unable to give dates and time "We'll call the day before we come"
The second problem is unresolved. I called it in over a week ago and it was not until today after a 2nd call that we finally got a proposed date to come out t the house.
Also we needed to have a roof replaced and was told it would be 30 to 45 days before they would be out to the house to remove the Gutter Helmet yet they can be here next week to see if there was any damage caused by the wind???
Would not recommend Gutter Helmet in the central Ohio area.