Not resolved
Customer service

I had this product installed ( account ID 166280) and after installation requested a copy of my warranty. was advised this would be provided when payment was made which I did complete payment within 7 days of installation.

I have called Gutter helmet twice requesting my warranty. during my last call I was advised this would be provided within a week. That was a month ago. Not sure I understand why the warranty document is such a challenge.

Beyond the warranty issue the installer failed to re-attach the down spouts which I did myself. I would think a national company with a good product would be efficient at completing the job correctly and providing their warranty to the consumer

Review about: Installation.

Reason of review: Poor customer service.

Preferred solution: Provide me the product warranty .

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Gutterhelmet.com will get you your warranty. Write them. There are no better products..


Gutter Helmet is pure junk; there are much better products on the market today. Their employees are unhelpful and customer service is horrible. I would not recommend.

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