filters
state:
Show
city:
Show
product:
Show
Recently I purchased a house which came with Gutter Helmet as confirmed by their Salisbury, MD representative. He noted that the Gutter Guard had been installed so long ago that it was out of warranty. He offered to send his men to push out dents and replace brackets...
Read more
1.0
I didn't like
  • Rudeness
  • Customer service
#978541
Many yeats ago we installed Gutter Helmets. They work great, the people were pleasant and on time. We wanted to install heat in our helmets to melt the ice before it forms. What a mistake. My husband called and the salesman was VERY pushy. We wanted the product and...
Read more
1.5
#965865
Called Gutter Helmet about 20 minutes ago. Literally was on the phone forever with the gal - too many questions, too many barriers to get a simple time for a quote. RIDICULOUS! There are so many other places to get the same service - the Value Pak coupon is TOTALLY...
Read more
1.0
I didn't like
  • Customer service
#935450
Many of these revues are from dishonest competitors. Gutter helmet has installed 60,000,000 ft. Been in business 35 years. Why? Because it works
Read more
Anonymous
Mark

This could be true, yet Gutter Helmet uses these same reviews (most written by them) in an attempt to discredit the competition. Making no mention of this fact. Dishonesty end...

Anonymous
unsatisfied

It doesn't work. It is a surface tension system and the debri still gets in the gutters. The worst part is that once debris is in the gutters, there is no way to get it out. N...

5.0
#926678
The worst customer service ever.. Do not use! Has not returned email or phone call. After more than a week. Requested respectfully. Have had for years. Guarantee not true. Gutters very clogged, running into foundation. Rain pouring off eaves. Have to unclog. ...
Read more
Anonymous
Anonymous

Please call our office in Knoxville 865-687-6996 and ask to speak to Kim Welch. The entire month of September has been researched and we do not see an email from a customer fr...

1.0
I didn't like
  • Discrepancy between ads and fact
  • No response for request of service
  • Service call
#924547
Gutter Helmet's customer service is next-to-nothing in Colorado Springs. They promptly make appointments if you are BUYING their product, but if you have any issues once the product is installed, they NEVER respond. I purchased my Gutter Helmet about 5 years ago. I...
Read more
PattiH
PattiH

Okay, so the site is still blanking out the words, so I'll reword it: "several customers tell them to just REMOVE the Gutter Helmet completely because they are so disappointe...

PattiH
PattiH

Update: I just read my review that was posted, and for some reason the site blanked out some words - they were not curse words! At the end of the first paragraph, it should ...

1.1
I didn't like
  • Failure to install what i was sold
  • Client communications
  • Performance
#921284
I had this installed in Sept. 04 at a cost of $5205.00and have never been so disappointed with a company. They were going to seal the eavestrough when they did this. The next rain water poured from the eavestrough and when I phoned they said it was past the 60 days. ...
Read more
Anonymous
Mrs Macario

I had the same experience - they are awful it seems everywhere... Mine fell off the roof. they made several appointments to reinstall it and never showed up. The installation...

The product shouldn't be used in very cold climates. The design CAUSES ice dams. There is no real good solution. Ice cables can prevent the ice dams, but then the cables contribute to the clutter. Should never be used in New England or any other climate where...
Read more
1.2
Granby, Connecticut
I didn't like
  • Rudeness
#909158
if it rains heavily, the water cascades right off the roof as if we had no gutters at all. If it rains lightly, they work as advertised but not with heavy rain. Our basement flooded the first time we had heavy rain. We removed them. it is easier to clean the gutters...
Read more
1.0
I didn't like
  • Product
#891966
Leaking between gutter and facia board water running between siding and sheathing called them said the be out five-six weeks later showed up. Repairman said he installed a divert. still leaks about eight Had a sider come and look feet. Called again called corporate....
Read more