Latest review first
On Oct 30, 2018 signed a contract. Have tried ever since unsuccessfully to reach Service Department to schedule my installation. Steer clear of this company. Very poorly Managed. Left countless messages on Service Line Voicemail. Could never reach a live person....Read more
I didn't like
- Poor communication
Gutter Helmet - Birds entering ends of gutters and building nests after Butter Helmet installation
Does Gutter Helmet warranty cover cost of de-installing Gutter Helmet, cleaning out gutters, and re-installing Gutter Helmet, for clogging debris which has resulted from birds entering through the flimsy aluminum end-flaps of the Gutter Helmet system --- which do not fully cover the gutter ends --- allowing the birds to build nests in the gutters? This seems to be a clearcut issue of either poor installation or a system design flaw. After all, Gutter Helmet's logo include their motto "Never Clean Your Gutters Again". Thank you. (I am currently awaiting a callback from Gutter Helmet regarding this problem).
Gutter Helmet - Gutter repair
Carolina Gutter Helmet installed gutter helmet on my home in 2005. I am now having trouble with a small section over my small front porch. Contacted them Oct 8 and sent a picture of what the trouble looked like. Since then I have called and texted to no avail. My son called them Thursday and they said they would be out today. But no show. Is there a solution to this problem or do I get an attorney involved.
Gutter Helmet - Pissed at gutter helment
Customer servi e is awful. Have callef 5 times!! My gutters are clogged and water had damaged the wood on my front porch.
My clog proof gutter clogged a year ago. I have tried to have someone fix it for the last year. After six months, they "fixed" it. I am not sure what they actually did. But the gutter still overflowed. A supervisor came by to look at the gutter from the ground. He...Read more
Gutter helmet installed gutters on our new house. They provided an estimate and when we agreed a contract was emailed, we signed and emailed back. They then scheduled the work two weeks out. They were careful with the installation, placing ladders carefully on our...Read more
The salesman Mark Pernick was excellent. The product is excellent. The installers from Columbus Ohio were excellent and professional. The scheduling lady was very nice but incompetent. On 7-27-18, I signed a contract for the gutter helmet system with $3400 or 1/3 down...Read more
The initial installation had several faults, including installers claimed gutter helmet could not be installed on our roof so they chose to substitute Micro screen; gutters were hung at an awful angle so that appeared to be falling away from the house. We were required...Read more
Sold us microscreening as we only wanted it on back of home,after installation, they have been back twice to fix it, and now it was not the correct thing to use, and again we have had to wait ,meanwhile with rain we have had to deal with dirt splashing on siding after...Read more
Gutter Helmet - Doesn't work. Company does stand behind their guarantee.
Gutters installed on 2000. They fill in with debris and leak everywhere. Office says you have to take care of it yourself or pay them to do it.
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