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1.0

Paid for two Gutter Helmets, after months of waiting and calling, they came to my house and installed one gutter helmet. They removed my existing gutter screens on the large gutter on the front of my home and replaced it with ANOTHER screen last fall.

It has been a nightmare and has now ruined the wood in the front of my home. After months of calling, a representative came out on 10/13/2015. He claimed that salesman who initially came to my home should have never sold me a gutter helmet for the front gutter because I have a rubber roof. He admitted the "screen" was not working and was ruing my wood on my house.

He said that he would have them come out and remove a pollen screen ASAP. I have called twice and no one has fixed the problem and it is 10/29.

I am calling an attorney tomorrow. Dont buy from these crooks.

Reason of review: Not as described/ advertised.

Monetary Loss: $2800.

Preferred solution: I want my money back and I want the wood and gutter your people ruined replaced, the $2800 figure is a guess..

Gutter Helmet Cons: Client communications, Customer service, Mfr will not honor warranty, Failure to honor warranty as sold, Failure to install what i was sold.

Location: Pittsburgh, Pennsylvania

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