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2.1 Based on 29 reviews
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  • Customers like
    • Salesperson 3
    • Performance of product 3
    • Sales person 2
  • Customers don't like
    • Customer service 5
    • Warranty 4
    • Service call 3
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if it rains heavily, the water cascades right off the roof as if we had no gutters at all. If it rains lightly, they work as advertised but not with heavy rain. Our basement flooded the first time we had heavy rain. We removed them. it is easier to clean the gutters than to vacuum many gallons of water from the basement. I have already prevented a friend from acquiring gutter helmets. We are exploring other remedies such as arch screens as we... Read more

Was this review helpful? 4 2

Leaking between gutter and facia board water running between siding and sheathing called them said the be out five-six weeks later showed up. Repairman said he installed a divert. still leaks about eight Had a sider come and look feet. Called again called corporate. Switch me to local office same one I had called. twenty seven July he called me back will arrive eighteen Aug Customer service sucks operator the took my call was no help at all.... Read more

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Gutter Helmet is Terrible
1 of 2

Well, I just got done removing the last of the Gutter Helmet (GH) from my house. It did keep the leaves out, but it also kept the water out so the water just landed along the house. The slot between the GH and the gutter plugs up routinely. In addition, they clearly state that the product is warranted for life. I had a section of it crushed by ice (ice cycles are another problem). The GH person came out and said that I needed to have 8'... Read more

Was this review helpful? 4 1

Around six months after installation the gutter got clogged after a bird made a nest in the gutter. We were a little worried thinking that this situation might not be covered by the warranty but we called customer service and they send out a crew within a couple of days to clear the gutter and add extra protection at the side of the cover to prevent this in the future. (Apparently the initial installers hadn't added this optional extra... Read more

Was this review helpful? 0 0

What they don't bother to tell you is you will have to pay approximately $1,223 to have helmets removed and reinstalled if you get a new roof by a different company; $704 if they install the roof. I should have ran when the sales representative would not itemize $870 on the initial installation bill. I wouldn't recommend gutter helmets or this company, too expensive, look for something that's not going to cost you upwards of $1,000+ to remove. Read more

Was this review helpful? 1 0

We have had GH on our roof--first the high gutters, later the whole thing. Quite expensive but works pretty well. EXCEPT for two things. Several of the ads say you'll never have to climb a ladder again. And that you'll never have to clean gutters again. They don't mention that in four places around the house there is a ca. 3-inch lip, which catches debris and at least I clean them every year (maybe the debris can stay there forever). ... Read more

Was this review helpful? 0 1

I had gutter helmet installed a month ago. After 3 days, it rained and every gutter spout had a wad of pine needles. After looking closer, the installers damaged my new comp shingles by tearing them up (about 30 of them). Some pieces were laying right on the roof. Metal screws for the down spouts were missing. There were pieces of metal flashing all over the place. I called the company who sent a quality control guy. He said he would send a crew... Read more

Was this review helpful? 1 1

Let me immediately start by saying Gutter Helmet has provided for my family for more than twenty years. I would ask that anyone who is looking at these reviews to do so with an open mind. Gutter Helmet has been in business for more than thirty seven years and has been installed on more than TWO MILLION HOMES during that time. Don't misunderstand me, some of the complaints listed on this site and others I believe are true situations. Gutter... Read more

Was this review helpful? 2 5

I had gutter helmet installed on my entire house (cost was almost $3,000.00 in 2003). The company that installed it is no longer in business but the warranty paper states there's a lifetime warranty on the gutter helmet. Now I have a problem and in order for someone to even look at it they want to charge me $105.00 to just come out and look at it because they are too far from me. Then if it's not their problem they want to charge me $175.00... Read more

Was this review helpful? 2 0

In all good consciousness, we cannot recommend Gutter Helmet of the Pikes Peak Region (Colorado Springs, CO) after their blatant mismanagement: professionally, ethically and legally. After doing business with GH, water damage started to appear. We later discovered that GH's install was not done properly and needed to be readjusted; an easy fix, right? Wrong! Once we addressed our concerns with the company's owners (Kirt and Vicki Byerly) they... Read more

Was this review helpful? 10 0
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