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  • Customers like
    • Salesperson 3
    • Performance of product 2
    • Sales person 2
  • Customers don't like
    • Customer service 5
    • Warranty 4
    • Service call 3

I had gutter helmet installed on my entire house (cost was almost $3,000.00 in 2003). The company that installed it is no longer in business but the warranty paper states there's a lifetime warranty on the gutter helmet. Now I have a problem and in order for someone to even look at it they want to charge me $105.00 to just come out and look at it because they are too far from me. Then if it's not their problem they want to charge me $175.00 for the first hour and another $25.00 or so for every half hour after that to repair whatever the... Read more

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In all good consciousness, we cannot recommend Gutter Helmet of the Pikes Peak Region (Colorado Springs, CO) after their blatant mismanagement: professionally, ethically and legally. After doing business with GH, water damage started to appear. We later discovered that GH's install was not done properly and needed to be readjusted; an easy fix, right? Wrong! Once we addressed our concerns with the company's owners (Kirt and Vicki Byerly) they illegally voided our warranty and refused assistance. We complained about our mistreatment online... Read more

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Hi I had gutter helmet applied to our house at the tune of about 4000.00 in 2007. I live in a wooded area. over the 10 years a few limbs have come down with minimal wear. I bought for one reason in that I could have gutters cleaned free. Well I requested to have them cleaned as you advertise. They came and was told after 1600.00 invested they would clean them. So much for cleaning gutters as you advertise!! I would not recommend you to anyone...... I could have gutters cleaned many times for 1600.00. Read more

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My non- clogging gutters started clogging up after about 5 years. their company told me: " of course you need to get them cleaned occasionally". " We will be happy to clean them for you for free, HOWEVER, we determined you have a new roof and the roofers ( which never removed the gutter helmets since they were just " slid " under the first row of shingles when they were installed ) appear to have altered the gutter helmets and your warranty is void! you can reinstate your warranty for $2100.00 and we will continue to service them". " you... Read more

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After spending big bucks for the electrified version of the product (in an effort to ward off ice damming), we were left with finding our own electrician to hard wire the unit to the breaker panel. The electrician they recommended was a no call / no show. The second and third candidates were unfamiliar with the system; the latter wired it incorrectly ( the former simply begged off). We eventually found someone who knew what he was doing after two months. The product works well, but one would think electrical hookup would have been part of the... Read more

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All other components on the roof, around chimneys and vents, for example, require that the installation occur under the shingles to prevent leaks. This is required code. Yet, we are told to believe that while installing over shingles around comparatively small chimneys and vents will lead to leaks, that installing over shingles around far larger gutter guards will not have a similar effect. I once worked as an installer of shingles and can tell you that installing over shingles is asking for problems with leaks, etc.! Even though Gutter... Read more

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I had gutter helmets installed because I have a 2 story house and was built with many trees over and around my home for shade. After being in my house for a short time, I saw the commercial about gutter helmets and had the salesman come to get my signature and commitment for the work. I thought this was the only way for my situation. I have had leaks since installation and now the wood in rotting in the area that was suppose to be repaired. I was able to get in touch with the general manager and it still leeks and they never addressed the... Read more

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They don't do as they say. Living in WA State, we get ally of pine needles. They claim to only allow water in and yard debris out. Not true. Whoever invented it should have tested it all throughout the country and not just in one location (MD). GH, u suck and should have common sense to test your product in other parts of the country to see where u are able to make adjustments in alignment with that part of the country. Read more

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DO NOT purchase a Gutter Helmet product! They are so attentitive for the sale. However, when it comes to warranty work and responsibility - totally absent! I have made numerous attempts to contact them via phone/internet, and no response from them Add comment

We had gutter helmet installed in 2010. Something has never been right about them. The roof began leaking shortly after having them installed. Rather than pay the extra to have them taken of and put on again, we opted to have gutter helmet replace the roof (Feb 2014). Since then we have had a roof that leaks in multiple places, and sections of our gutter helmet has blown off. The local dealer who installed everything has done nothing to fix these problems. My advice is to just stay away from them! I now need a whole new roof and new gutters... Read more

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